Terms of Service

1. Eligibility & age

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and able to form a binding contract. By using the Service you represent that you meet this requirement. We may refuse or terminate access if we believe you do not.

2. Account & Discord access

Access to blurprivate may require Discord authentication and, where applicable, approval or a customer role in our Discord community. blurprivate is invite-only; purchasing may require a successful application.

You are responsible for keeping your Discord account, license keys, and any login credentials secure. Activity under your Discord account or license is treated as yours. Notify us promptly via Discord if you believe your account or key has been compromised.

3. Digital products & delivery

All products sold on bambooprivate.com are digital goods (license keys and/or software access), including game-related tools such as externals and web radars, sold for fixed plan durations (for example 1 day / test, multi-day, multi-week, or monthly-style periods as listed at checkout).

After successful payment, delivery is typically instant by email and/or the Client Portal. Redeem your key while logged in with Discord, then download the loader (or use the product as instructed for that plan).

If you do not receive a key within a reasonable time after payment confirmation, contact us on Discord with your Discord ID, payment method, approximate time of purchase, and any order/session reference. We will investigate and re-deliver where payment is verified. Failure to check spam, provide a valid email, or redeem correctly does not create a refund right.

4. Payments

We may accept:

• Card / local methods via Stripe
• Cryptocurrency via Plisio

Prices are shown at checkout in the stated currency (for example USD or EUR). An order is considered paid when our payment provider confirms successful payment (or, for crypto, when the transaction reaches the confirmation status we require). We do not store full payment card numbers; card data is handled by Stripe. Crypto payments are handled by Plisio according to their network and confirmation rules.

You authorize us and our processors to charge the selected payment method for the stated amount, including any currency conversion applied by your bank or the processor. Processor fees, network fees, and conversion spreads are outside our control unless expressly stated otherwise.

5. No refunds

All sales are final. Because license keys and digital access are delivered immediately and can be used or shared upon receipt, we do not offer refunds once payment is completed — including for change of mind, buyer’s remorse, unused time, detection events, game updates, hardware/software incompatibility, account bans by game publishers, inability to use the product due to your environment or configuration, or license termination under these Terms.

If, in our sole discretion, we agree to process a refund or chargeback settlement in an exceptional case, it will never be for the full purchase amount. We reserve the right to deduct and retain amounts necessary to cover payment processor fees, banking fees, chargeback fees, currency conversion costs, and related administrative costs.

6. Chargebacks & payment disputes

If you have a billing issue, contact us on Discord first so we can help. Filing a chargeback, payment dispute, or similar reversal with your bank, card issuer, Stripe, Plisio, or any intermediary without first contacting us may be treated as abusive or fraudulent.

We reserve the right to immediately revoke licenses, ban Discord accounts, and permanently refuse future service for chargebacks or disputes we consider illegitimate. We may contest disputes and provide evidence of delivery, consent, and usage logs to the payment provider.

7. License use & HWID

Subject to these Terms and successful payment, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the purchased product for the plan duration only. Licenses may be hardware-ID (HWID) locked on first launch or activation.

Unless we expressly allow otherwise in writing, you may not sell, rent, lease, gift, share, publicly post, or otherwise transfer keys or access. Sharing, reselling, or distributing keys or builds may result in permanent ban and key revocation without refund.

A license is a personal right of access under these Terms — not ownership of the software. blurprivate remains the sole owner of the software, loaders, and related systems at all times.

8. HWID resets

Hardware changes can require an HWID reset. Resets are provided at our discretion as a support courtesy, not as a guaranteed entitlement. We may limit how many resets are allowed per license, impose cooldowns, or refuse resets if we suspect abuse (for example multi-boxing, key sharing, or repeated reset requests).

Abuse of HWID resets may result in license revocation and a permanent ban without refund. Request resets only through official Discord support channels.

9. Prohibited conduct

You agree not to:

• Share, sell, lease, or publicly distribute license keys, loaders, builds, or access
• Attempt to reverse engineer, decompile, crack, dump, patch, hook, inject into, hijack, debug, or otherwise tamper with our software, loaders, authentication, HWID locks, or related systems
• Bypass, disable, or interfere with licensing, kill-switches, update checks, integrity checks, or anti-abuse protections
• Scrape, probe, overload, or attack our website, APIs, Discord, or infrastructure
• Impersonate blurprivate staff, forge invoices, or misrepresent payment status
• Use stolen payment methods or engage in fraud, chargeback abuse, or money-mule schemes
• Harass staff or community members, spam, or disrupt Discord
• Use the Service in any way that violates applicable law

10. Anti-tampering, monitoring & legal enforcement

blurprivate software, loaders, and related systems may include integrity checks, telemetry, and security logging. Any attempt to hijack, debug, crack, reverse engineer, dump, patch, share, or otherwise misuse our software or licensing systems may be logged, including but not limited to timestamps, license identifiers, Discord identifiers, IP addresses, hardware identifiers, process/module information, and related technical evidence reasonably necessary to investigate abuse.

Such conduct is a material breach of these Terms. Consequences may include immediate and permanent license revocation, Discord ban, denial of future service, and — where permitted by applicable law — civil claims and/or referral to law enforcement for theft of intellectual property, unauthorized access, circumvention of technical protection measures, or related offences.

11. Termination & bans

blurprivate reserves the right, at its sole discretion, to suspend, revoke, or permanently terminate any license, account, Discord access, download permission, or seat — for any reason or no reason — including but not limited to breach of these Terms, suspected abuse, security risk, chargeback risk, community harm, operational needs, or any other ground on which blurprivate chooses to proceed.

Where we terminate or refuse service, these Terms of Service are the governing reference. We are not required to provide advance notice, a detailed explanation, unused-time compensation, or a refund, except where mandatory law expressly requires otherwise.

Termination for breach, abuse, security risk, chargebacks, or suspected tampering is without refund. You may stop using the Service at any time; stopping use does not entitle you to a refund for digital goods already delivered.

12. Availability, updates & detections

Software status may change. Games update frequently; anti-cheat systems change; products may be temporarily disabled, updated, replaced, or retired for security or operational reasons. We do not guarantee uninterrupted uptime, permanent undetection, feature parity, or compatibility with every system configuration.

In the event of a detection or forced downtime, we may disable the product and push fixes when available. Active subscribers are typically prioritized for updates, but detection, downtime, delayed updates, or lost game accounts do not create a right to a refund unless we expressly state otherwise in writing for a specific incident.

We do not provide a service-level agreement (SLA). Status banners and Discord announcements are informational only.

13. Legal compliance & risk

You are solely responsible for complying with all laws that apply to you, and with any terms of game publishers, platforms, and third-party services you use. Using cheating software, overlays, radars, or similar tools may violate game terms of service and can result in account bans, hardware bans, or other penalties by third parties.

No software is risk-free. You use products at your own risk. blurprivate does not encourage illegal activity; you decide whether and how to use purchased tools in your jurisdiction.

14. Intellectual property

The blurprivate name, branding, website content, software, loaders, documentation, and related materials are owned by us or our licensors. Except for the limited license in Section 7, no rights are granted. You may not copy, redistribute, mirror, or create derivative works from our software or site content without prior written permission. Unauthorized copying, cracking, or distribution may result in civil and/or criminal liability under applicable law.

15. Information we collect

When you use our site and related services we may collect and store:

• Discord account data (user id, username, display name, avatar, and email if you authorize the email scope)
• Guild / role status needed to verify customer or applicant access
• Purchase details (plan, amount, currency, Stripe session references, Plisio order references, delivery email, generated license metadata)
• Login and activity logs (timestamps, IP address, approximate country via Cloudflare or similar, browser / user-agent)
• Actions such as redeem attempts, loader downloads, HWID-related events, and Client Portal usage
• Security and integrity events related to suspected tampering, debugging, cracking, or abuse (see Section 10)
• Consent timestamp confirming you accepted these Terms
• Support communications you send us (for example Discord messages)

We use this information to deliver products, prevent fraud and abuse, enforce these Terms, provide support, improve the Service, and operate admin tools.

16. Retention, sharing & security

Retention. We keep order, license, and security/activity records for as long as needed to operate the Service, resolve disputes, prevent fraud, enforce these Terms, and meet legal or accounting needs. Support logs may be retained for a similar period. When data is no longer needed, we delete or anonymize it where practical.

Sharing. We do not sell your personal data. We may share data with processors that help us run the Service (for example Discord, Stripe, Plisio, email delivery providers such as Resend, and Cloudflare), with legal counsel or authorities when investigating abuse or pursuing remedies, and where required by law or to protect our rights, users, or systems.

Security. We take reasonable technical and organizational measures to protect data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

17. Your privacy rights

Depending on where you live (including the EEA/UK), you may have rights to request access to, correction of, or deletion of personal data we hold about you, or to object to certain processing. To make a request, contact us via our Discord community. We may need to verify your identity (typically via the Discord account tied to the data) and may retain information we still need for fraud prevention, dispute handling, legal compliance, security enforcement, or legitimate security purposes.

18. Consent

By ticking the consent checkbox before Discord login or checkout, and by continuing to use the Service, you confirm that you have read these Terms, understand the no-refund, chargeback, license-termination, and anti-tampering policies, meet the age requirement, and agree to the collection and processing of the information listed above for the purposes stated.

19. Third-party services

The Service relies on third parties including Discord, Stripe, Plisio, Cloudflare, and email providers. Their terms and privacy policies apply to your use of those services. We are not responsible for outages, policy changes, or actions by third parties (including game publishers and anti-cheat vendors).

20. Disclaimer of warranties

THE SERVICE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE, UNDETECTED, UNINTERRUPTED, OR COMPATIBLE WITH YOUR HARDWARE, OS, OR GAME VERSION.

21. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, blurprivate AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, GAME ACCOUNTS, HARDWARE, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICE OR PRODUCTS — INCLUDING LOSS ARISING FROM LICENSE TERMINATION UNDER THESE TERMS.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR A PURCHASE IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT. Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted by law.

22. Support

Support is provided through our Discord community on a reasonable-efforts basis. We do not guarantee response times, continuous staff availability, or resolution of every issue (especially issues caused by your hardware, OS, antivirus, network, or game updates).

A step-by-step setup guide is typically pinned in Discord. Please follow official instructions before requesting help.

23. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top will change when we do. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms. For material changes, we may also provide notice via the website or Discord.

24. Governing law & disputes

These Terms are governed by the laws of Denmark, without regard to conflict-of-law principles. You agree to first attempt to resolve any dispute informally by contacting us through our Discord support channels. If a dispute cannot be resolved informally, the courts of Denmark shall have jurisdiction, subject to any mandatory consumer protections that apply to you under applicable law.

25. Contact

For support, applications, HWID resets, delivery issues, and privacy requests, contact us via our Discord community:

https://discord.gg/nJVVRYDfJU

Storefront: https://bambooprivate.com

These Terms are provided for operational clarity and do not constitute legal advice. If you need jurisdiction-specific counsel, consult a qualified attorney.